Privacy Policy

Effective Date: September 10, 2026

Cupples Construction LLC (“Cupples Construction,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online forms, advertising campaigns, Facebook and Instagram lead forms, and other communications with prospective and current customers.

This Privacy Policy applies to information collected through cupplesconstructionllc.com, Meta platforms including Facebook and Instagram, and other online services operated on behalf of Cupples Construction.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Telephone number
Property or project address
Information about a construction, remodeling, repair, renovation, inspection, or other project
Preferred method of contact
Photos, documents, or other information you provide regarding a property or project
Information included in emails, telephone calls, text messages, forms, or other communications with us

We may also collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and interactions with our website.

We do not ask prospective customers to provide Social Security numbers, banking credentials, or other highly sensitive financial information through our general website inquiry forms or Meta lead forms.

2. Meta, Facebook, and Instagram Lead Forms

Cupples Construction may advertise through Meta platforms, including Facebook and Instagram.

If you submit an instant form or other lead form through Facebook or Instagram, Meta may provide Cupples Construction with the information you choose to submit. Depending on the form, this may include your name, telephone number, email address, location, project information, or answers to questions regarding the services you are interested in.

Some information displayed in a Meta lead form may be prefilled by Meta based on information associated with your Meta account. You may review or change that information before submitting the form.

Information received through a Meta lead form will be used primarily to:

Respond to your request
Contact you regarding your project
Determine whether Cupples Construction may be able to provide the requested services
Schedule an estimate, consultation, assessment, or site visit
Prepare estimates or proposals
Follow up regarding your inquiry
Maintain records of prospective and current customer communications

Meta separately collects and processes information according to its own terms and privacy policies. Cupples Construction does not control Meta's independent collection or use of information.

3. How We Use Your Information

We may use information we collect to:

Respond to questions and service inquiries
Evaluate potential projects
Prepare estimates, proposals, contracts, and project documentation
Schedule appointments, assessments, inspections, or construction work
Provide construction and related services
Communicate with customers and prospective customers
Follow up on previously submitted inquiries
Maintain business, accounting, insurance, and project records
Improve our website, advertising, and customer experience
Measure the effectiveness of our advertising
Prevent fraud, misuse, or security incidents
Comply with applicable laws, regulations, licensing requirements, court orders, or legal obligations

We may also use contact information to communicate about Cupples Construction services where permitted by law.

4. Telephone Calls, Text Messages, and Email

If you provide Cupples Construction with a telephone number or email address in connection with a service inquiry, we may use that information to respond to your inquiry and communicate with you regarding your requested project or services.

Depending on the information and permissions you provide, we may contact you by telephone, email, or text message.

Submitting a general website inquiry or Meta lead form does not automatically enroll you in recurring automated promotional text messages unless you are separately informed of and consent to such communications.

You may ask us to stop nonessential marketing communications at any time by replying to the communication or contacting us using the information below.

We do not sell SMS consent information or text-message opt-in information to third parties, and we do not share such consent information with third parties for their own marketing purposes.

5. Cookies, Analytics, and Advertising Technologies

Our website may use cookies and similar technologies to operate the website, understand visitor activity, improve website performance, and measure advertising effectiveness.

Depending on the services enabled on our website, these technologies may be provided by companies such as Wix, Meta, or other analytics and advertising providers.

Cupples Construction may use advertising tools such as the Meta Pixel or similar technologies where enabled. These tools may allow us to understand whether someone who viewed or interacted with an advertisement later visited our website or took another action.

Your browser or device may provide settings that allow you to block, limit, or delete cookies. Disabling certain cookies may affect some website functionality.

6. How We Share Information

Cupples Construction does not sell or rent customer or lead information.

We may disclose information when reasonably necessary to operate our business or provide requested services, including to:

Website hosting, software, communications, advertising, analytics, and technology providers
Meta in connection with advertising and measurement tools
Contractors, subcontractors, tradespeople, suppliers, consultants, or other service providers when information is reasonably necessary to evaluate, coordinate, schedule, or perform a project
Accountants, attorneys, insurance providers, or other professional advisors
Government agencies, courts, law enforcement, licensing authorities, or other parties when required by law or reasonably necessary to protect our legal rights

Service providers receiving information on our behalf are expected to use that information for legitimate business purposes related to the services they provide.

We do not provide customer contact information to unrelated third parties for their own independent marketing purposes.

7. Advertising and Remarketing

Cupples Construction may use information about website visits or advertising interactions to evaluate and improve our advertising campaigns.

Where permitted, advertising platforms may use cookies, device identifiers, or similar technologies to help measure advertisements or display advertisements to audiences that may be interested in our services.

We do not receive access to all information Meta or other advertising platforms maintain about their users.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected.

For example, we may retain information associated with leads, estimates, customers, projects, contracts, payments, warranties, disputes, insurance matters, accounting records, or legal obligations for an appropriate period after our interaction with you has ended.

Information that is no longer reasonably necessary may be deleted or securely disposed of in accordance with our business practices and applicable law.

9. Data Security

Cupples Construction takes reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, electronic storage system, or online service can be guaranteed to be completely secure.

10. Your Privacy Choices

Depending on applicable law and the circumstances of your request, you may contact Cupples Construction to request that we:

Provide information about personal information we maintain about you
Correct inaccurate contact information
Delete certain personal information
Stop sending marketing communications
Update your communication preferences

Certain information may need to be retained for contracts, completed projects, accounting, insurance, warranty, fraud prevention, legal compliance, dispute resolution, or other legitimate business purposes.

To submit a privacy request, contact us using the information provided below.

11. Third-Party Websites and Platforms

Our website may contain links to third-party websites or services.

Cupples Construction is not responsible for the privacy practices, security, or content of third-party websites or platforms, including Facebook, Instagram, Meta, or other services that operate independently from Cupples Construction.

We encourage users to review the privacy policies of those services.

12. Children's Privacy

Cupples Construction's website and advertising are intended for individuals seeking construction or property-related services and are not directed toward children.

We do not knowingly collect personal information online from children under the age of 13. If we become aware that such information has been collected without appropriate authorization, we may delete it.

13. Changes to This Privacy Policy

Cupples Construction may update this Privacy Policy periodically to reflect changes in our services, technology, advertising practices, or legal requirements.

When material changes are made, the updated Privacy Policy will be posted on our website with a revised effective date.

14. Contact Us

Questions, requests, or concerns regarding this Privacy Policy or the way Cupples Construction handles personal information may be directed to:

Cupples Construction LLC
Baton Rouge, Louisiana
Email: info@cupplesconstructionllc.com
Phone: (225) 513-7752
Website: cupplesconstructionllc.com